Gas safety

As your landlord, we have to make sure that all gas appliances, fittings and flues that we own and you use are safe.

The law says that every 12 months we need to arrange safety checks on each gas appliance and flue by a Gas Safe-registered gas installer and issue you with a copy of the safety check record within 28 days.

It is a legal requirement for us to undertake the service and we have appointed Gas Safe-approved contractors to do this at no cost to you.

These safety checks are so important that the small minority of residents who don’t allow us to carry them out are taken to court and sometimes this can lead to eviction.

We will carry out a gas safety check of any gas appliance – generally gas fires and boilers – that is provided by Ashram. We will not check appliances that you own but we will check any flue or chimney that services your appliance. This means that we may have to disconnect and service the appliance to check the flue or chimney. We will, of course, refit your appliance after testing.

For more information about gas safety, call our Customer First centre on 0300 111 7000 or email customerfirst@accordgroup.org.uk